The courier company is not up to the basic service of delivering goods. They will not deliver the goods in time and also enter wrong timings. there was a consignment that was supposed to reach me and when the courier guy came, I was with a neighbor. They just leave a missed consignment notice and leave.
At least they should call, if the customer is not a t home. They expect customer to come to the branch to collect. Why do we ask for courier service, so that it can be delivered at home. otherwise we would use the cheapest postal service.
Even on calling them and explaining the situation, they reply that " We are not here to call you before coming". And are we customers sitting to welcome First Flight Courier service at home anytime of the day?