Whoever thought of the name first flight was probably being sarcastic. they are from being first anything. their pick boys dont take curies reason being " I on leave from tomorrow".
so? does that mean you stop working today?
You cant give them feedback on their site cause as soon as you press submit guess what? they get defensive and the site goes into error mode. and customer service? well dont make me laugh I dont think they have ever here about customer let alone service.
So on a scale of 1 to 10. I give them a minus 5!