FirstAndSecond.com is an extremely tempting website. They have a collection of almost all the books, movies, CDs under the sun. In fact there have been instances when I noticed that their prices were quoted to be lower than the prices quoted by other Indian online sites.
Everything is nice and rosy till you order. The moment you order, your troubles start. As stated by other users of FirstAndSecond (hopefully, ex-users) your credit card is charged instantly. The very next day you get an e-mail stating that the book that the site claimed was to be made available in two days is suddenly unavailable. You can keep writing as many mails as you want, you will never get a response.
This is not a one time experience. I had a similar experience with the site a couple of years back. I refused to used the site any of my online purchases. After all this time, I finally gave in and decided to give their site another shot and I think I have given up on them for life.
It is the most pathetically managed site I have come across and I am really saddened to see rip offs like them still alive and kicking in the business. They give online shopping a bad name and should be more accountable than this.