After seeing a lot of impressive advertisement of First cry on TV etc . I ordered one cosmetic dated 9-10-12 for my friend which was expiring in one week.the product was shown as available during the time of ordering .
I was confident of receiving the shipment as immediately after ordering I received one mail/SMS confirming the acceptance of order and delivery by 13-10-12..
however after waiting for a week when there was no information about the shipment , I wrote a mail enquiring about the delivery status to which I got a reply from FIRST CRY stating that the status will be informed in next two days .( from Ms Pooja)
After waiting for couple of days again I called their customer support phone number on 18-10-12 . again I was told by FIRSTCRY that they still have no information about the product . I requested the operator to let me speak to their senior .however no Response????
but I regret to inform that till date I have neither recd any phone call or any reply of any sort by /email etc regarding the status of my product.
I also feel there is deliberate attempt to delay this shipment from FIRSTCRY as the special scheme offered by them
Since no body is bothering to reply to this order , i wish to highlight that this on line store is least bothered about the customers . it does not even bother to alteast reply giving the status of the shipment even after promising the delivery in 4 days .
kindly refrain from ordering the products which are important ( I am still waiting for the product )
THIS IS PROBABLY THE WORST ON LINE STORE WITH NO CUSTOMER SUPPORT AND THE PRODUCTS HIGHLIGHTED /SHOWN IN THEIR WEBSITE ARE NOT AVAILABLE .