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1.7

Summary

Firstsource Solutions Ltd
Himesh Nazara@wetblanket
Aug 14, 2015 08:36 PM, 18794 Views
The Straw that Broke the Camel's Back

FSL is like many of the brick & mortar companies that line the avenues & bylanes of Mindspace Complex, Malad-Goregaon belt. Let’s just say that it hasn’t scaled the heights it was supposed to. Some salient features;


Advantages


• Human Capital Focus is good, individuals aren’t treated like cattle, good respect here


• Good LOB’s Sky TV UK, American Express Collections, Lloyds, Others


• An attitude or aura of co-operation, pooling resources, group contributions, dynamics


Distress Areas


³ The BPO has come full circle, it isn’t very dynamic & or reinventing itself


³ Recruitment is en masse, quality people aren’t the norm but rather a rarity


³ Salary is atrociously low & lots of sycophancy prevail/abound

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