When you run a business, it is a general courtesy to speak to customer properly. But the owner needs to learn this. He thinks its his PAPAs property so he can talk in any manner he wants.
There is no humanity.
Trainers looks and forces for Personal training only otherwise they would not offer help/support.
Yes, if you are a attractive female, you get this facility for free. Even the owner would come and talk to you, help you in all possible ways.