Don`t hire resume development service from https://naukri.com/, Naukri don`t deliver service once paid for .
It was on 18 Dec 2012 when I hired resume development service from https://naukri.com/ for which I paid for advance Rs: 5785 With their written assurance “The developed resume is scheduled for delivery on or before 2012-12-31 23:59:59”. My CUSTOMER CODE is 070103CS116128 and TRANSACTION ID is 121218TS877418 for the services hired from naukri.com
And I still don`t have my resume developed even after my relentless follow ups.
Mail Id involve in this case are
Sumitra Patnaik, naukri, Service, Sheetal Malhotra, Pravar Shrivastava, Prashant S
Following is bullet point summery of my Mail communication with naukri
• On 18 Dec 2012 I got their acknowledgement of purchase
• For next 15 days I got nothing and when I raise my concerns that see no progress on phone I got this mail asking scan copies of some documents and a call to collect data for my CV.
• I compiled with this request of scan copied of documents and my photo on 2 Jan 2013
• I got my first customer copy of CV on 3 Jan 2013
• I suggested correction to the first copy on 04 Jan 2013
• On 07 Jan 2013 I reminded them naukri.com that there are corrections that need to be made
• To the above reminder I got this computer generated response
• To this I raise my concern about slow pace of progress and highlighted the fact that its 7 days too late for that deadline of 31 Dec 2012 • In response to above mail I got same computer generated response on 8 Jan 2013 as I got on 7 Jan 2013
• And call naukri.com office regarding this I got I got same computer generated response on 10 Jan 2013 as I got on 8 Jan 2013 and 7 Jan 2013
• Finally on 11 Jan 2013 I got my CV with a few not all but a few correction made, correction that were suggested on 04 Jan 2013
• To This I wrote a mail Correction suggested in following mail were not new but were first suggested in 4 Jan 2012
• On 11 Jan 2013 I made correction that I can and mail them a copy of my CV to work with
• When I did not got any response to my above mails I called naukri.com office to which I got same old computer generated response on 14 Jan 2013 as I got on 10 Jan 2013, 8 Jan 2013 and 7 Jan 2013
• On 16 Jan 2013 I took a printout of CV that still needed correction to find that print out of CV comes with text chopped off from its write and left margins, I wrote a mail to naukri.com highlighting this problem • In response I got same old computer generated response on 17 Jan 2013 as I got on as I got on 14 Jan 2013, 10 Jan 2013, 8 Jan 2013 and 7 Jan 2013
• On 17 Jan 2013 16:05:11 naukri mail my pdf that I mail to naukri on Wed, 16 Jan 2013 13:38:13+0530 back to me saying its a customer copy of CV
• On 17 Jan 2013 20:16:15 I responded saying “You are mailing me "my Pdf file" As customer copy”
• On 18 Jan 2013 11:17:41 base on my conversation with naukri employees I wrote a mail reminding them that Print problem still persist
• In response to above mail I got same old computer generated response on 18 Jan 2013 as I got on as I got on 17 Jan 2013, 14 Jan 2013, 10 Jan 2013, 8 Jan 2013 and 7 Jan 2013
• On 21 Jan 2013 12:16:36 I complain to noukri.com service department “development is considerably delayed, and as of now I am not getting proper responses to my queries”
• On 21 Jan 2013 12:34:39 I demanded for my free developed CV
• On 21 Jan 2013 13:33:08 I got a mail from naukri that they have mail me an updated draft on my CV
• On 21 Jan 2013 15:46:38 I responded saying in the updated draft only one correction out of three that were requested in mail of “17 Jan 2013 15:59:05” have been made I also quoted the mail of “17 Jan 2013 15:59:05” for reference
• On 21 Jan 2013 16:03:23 I pointed out one more formatting error and requested correction for it
• In response I got same old computer generated response on 22 Jan 2013 as I got on as I got on 18 Jan 2013, 17 Jan 2013, 14 Jan 2013, 10 Jan 2013, 8 Jan 2013 and 7 Jan 2013
• On 23 Jan 2013 11:05:50 I requested for a response on the mail that highlighted correction that were not made and was sent on 21 January 2013 03:46 PM
• On receiving no response to the above mail I wrote a mail on 23 Jan 2013 19:15:08 pointing out correction that were still pending
• At last on 24 Jan 2013 19:01:00 I gave a 24 hour warning to naukri.com stating that If I don’t get my resume ready with all correction in next 24 hours I will take them to consumer forum and humiliate them on social media sites.
• 25 Jan 2013 I called naukri office where a naukri employee conform me that working day for them and thy got my warning.