My experience has been slow to excellent. This is kind of a roller-coaster ride where, the ride starts off slow and then when the speed picks up, its just awesome.
I registered in August mid and they reached out to me in September.I mean, this was not at all expected. After repeated calls(though they said they are following it up), it took them about 15-20 days to find a tutor for my daughter who is in Grade 5. But once they found a tutor, the experience has been overwhelming.
The tutor has a good subject knowledge and most of all knows how to explain it to my daughter. I have seen that her interest in science has increased to a level where she has become self-exploratory. I just saw her assessment papers and am happy to share that she has scored 85% this term, while she was at 62% last time.
I did feel a little let down initially, but the quality of the teacher has just made it all worthwhile.