Hii guys, here I am sharing with you my experience about Flipkart.
Just 2 weeks ago, I ordered Realm2 in exchange of Redmi A1, the delivery was attempted just the next day ( impressive) .
The delivery guy first took the old phone to examine it, they way he was examining the phone was like he was preparing to get into CID, anyway there was a little scratch on the screenguard, he started refusing the exchange, I told him that the scratch is only on the glass not on the display, the screen is completely intact, then he remove the glass and examined, my claim came to be true, the screen was intact, I thought now finally I will have the new phone in exchange of my old phone, I just started taking out my purse to pay the remaining amount, then hell of sudden he said "ye exchange ni ho skta ( this can't be exchanged) "I asked him why? Whts the problem now, then hi showed me a little minor discolor on the back below the camera, it would be almost equal to a point, not bigger than that, but he didn't hear me, which really angered me alot, I asked him to call his senior, he was hesitating first then he agreed and called the hub's coordinator but also said the same thing, even after 20 mints of all this drama I couldn't buy my Realme2.
Worst experience!