Took the online shoppers in the storm called "top notch customer service"! My first order was HP netbook (in which I am writing this review ;) ). An expensive order of around 18K and I was very much skeptical about this website. Of course I did extensive research before placing the order. No, not COD, I paid upfront. They must have known this before I guess, thanks to the "track your order" feature where we can easily locate where is the product currently. I received the order before the promised date.
As the usual Indian mind think, I thought since the order was expensive, it was delivered on time. So I decided to test their accountability by placing an order of mere 300+ (speakers for my little netbook in which I am listening music while writing this ;)). Damn, I received it even quicker than my netbook.
Such an over-delivering idiots(?).
Again after few months I placed an order of flash drive which was delivered in odd 16hrs!!! WTF?! I placed the order 5.30 PM and delivered next day at 9.30 AM. I am pleasantly amused with this site. Am I living in India or somewhere else...lol. Note that I live in Mumbai and their main warehouse is in Bangalore.
Flipkart have all ingredients to become Amazon of India...no kidding...no exaggeration.
Look at their site...simple/clean/neat...if the product comes in different colors, they display as different products. So we get what we see. And they have established themselves as a trustworthy name among the online shoppers. Even if something goes wrong, they apologize and fix it promptly. Of course, there could be few (only few) people who are not happy with their service but it could be only the corner case (a real corner case). By and large, they simply rock.
Now I have a list of things which I have planned to buy from this site which will be a experience by itself :).
Keep going guys...!