I had ordered for a business card holder worth Rs. 115 which turned out to be lot smaller than what was posted on the website.
Obviously, I realized it only after the item was delivered, post which I sent a note to flipkart requesting the product to be taken back and was ok to get store credit in return, a customer service exec who called me thought he was helping the whole universe by suggesting me to ship the business card from Bangalore to Mumbai (the courier charges would have been higher than the business card holder itself!).
I have rarely shopped for books on flipkart website as their rates are way higher than other sites like uread.com, infibeam.com, homeshop18.com & this particular shopping experience has made me decide that I should never bother logging into flipkart website!