To begin with, flipkart was ine of the best shopping carts in India.But with the passing years, its customer service and product quality has degraded.Flipkarts customer service personnels have developed an attitude which can be called as quite unprofessional towards its customers.But apart from these, flipkart still provides some very good offers and discounts for its customers.
I think flipkart needs lots of improvement in its customer service and product quality aspect.