I ordered and confirmed and order of a laptop. Product : HP Pavilion G6-2005AX Laptop (APU Quad Core A8/ 4GB/ 500GB/ Win7 HB/ 1.5GB Graph) (Sparkling Black)( HP Branded Backpack, Coolermaster cooling pad & card reader worth Rs.2150, 2 Years Warranty ( 1 Year Onsite Accidental Damage Protection 1 Year Onsite Extended Warranty) for 35, 000
from flipkart on 29-09-2012.
On 1st October I received a call from flipkart stating that they cannot provide be with the bundled freebies like the backpack, cooling pad and additional warranty.What kind of service is this after the order is confirmed you call up a person and say that ull get half of what you pay for do you still want your product. The laptop was easlity availabe at other leading sites for 32, 000 but I ordered here for the extended warranty els I could only get that from NEHRU PLACE.
But this is the service the they provide CANCEL THE ORDER AFTER CONFIRMING. This is really shameful act. I feel like I have been cheated by Flipkart. I mean, if the product was unavailable, they should have not confirmed my order at the first stage. I would be happy with that. But after confirming the product, how can they get back. It’s like they are breaking promise and trust, which takes a long time to build. I hope this post is helpful and please share any information, if you think it’s going to help me because I will probably file a case against Flipkart in a few days.
On seeing other websites I see that this is a norm for flipkart. AVOID FLIPKART. Their time is over services have become pathetic.
Vipin