My order id is : OD21014170133. I ordered all total 5 books . They have shipped those on 16 th October via India post. Today is 29 th October.
I do not receive a single book !!! Very strange. Even they provide a courier tracking Id " EW160305360IN " which does not work. I am unable to know my product status. I ordered this product for gift purpose for my niece who will leave India on 28 th. But I am at a loss now. I made numerous call to your customer care ... No solution.
I must say their customer service is very poor. I do not expect it from them. I think I am cheated. There is no shipment from them at all!! They gave me a fake courier id, that is why it does not work in their site.
I am completely disappointed with them. I think they will never solve my problem. If they have little courtesy for customer , please please cancel my order and refund my Rs.312 to my credit card account. After repeated calls and emails , they provide me the address from where they shipped.
It is from Kolkata . 90 K.M away from my home .. 2 hours distance from my house by train or bus. Actually they never shipped my product.. so how can I receive my product?? Basically traders of Kolkata are cheaters. I know them from my first hand experience.
Thanking You.
Yours faithfully,
Jia Ur Rahaman