I used to buy products through Flipkart and service was great. On 03rd December 2011, I ordered a product and not received. I made payment through internet banking. On 10.12 2011 I put a complaint and got reply that they replaced it. Same thing happened again.
I called Flipkart customtakeouter care on 04th January 2012, and they said it is packed and forget to ship…. I couldn’t believe this…. Am giving replacement mail that I received: it is too bad. babypk@gmail.com >12/27/11 (7 days ago).
Dear customtakeouter,
Greetings from Flipkart.com!
ORDER ID: OD11203160739
ITEM: "Nightingale A5 Diary (Black)"
This is regarding your request for the above mentioned product to be replaced. We apologize for the inconvenience caused and appreciate your patience while we’ve worked out a replacement.
The time taken for a product to be replaced is the same as appears on the website.