This time I have a terrible experience with flipkart.com. I ordered a pen drive, and a book with order no OD20910151032. While placing the order the delivery time of the pen drive is 2-3 business days. After placing the order it shows 5 business days, but now though 7/8 business days passed, the product is yet to be shipped. I keep calling the customer guys, but they have always ready with excused like facing technical problems, we are not working on the day....
About the book- I placed a cancellation request and asked them to revert the amount to my flipkart-wallet. According to them time frame to revert the amount is 24 to 48 hrs, but when I asked them about the status, the explanation I got was "Working day start from the next day of the day of placing the cancellation request", though the cancellation request is placed about 9 AM.
With such service, and processing speed, I might have to think 10 times before hitting the filipkart website.