I am using flipkart from 2013, I have ordered around 500 products from this site, customer service of flipkart is good, never delay in response on call or mail. product quality is also good as order, still I have received genuine products which I order, no fake item dispatched, delivery time is very good, never delay in deliver if address is true it deliver withing 1 week or less, app and website service are also super, there is no lags in suffering, I trust on flipkart and its service.