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Flipkart

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2.5

Summary

Flipkart
Jun 08, 2013 01:54 PM, 3991 Views
(Updated Jun 17, 2013)
Order cancelled without informing the customer

Placed an order for 675/- for 3 items. Did not get an item and status shows cancelled after 8 days.


-There was clearly a mistake on your side about the product sale. You put the item as available even if you dint have stock.


-I was not informed about order cancellation


-The order said delivery in 8 days, a wait for 8 days tells me the order is cancelled


-I ask for an option or alternative I dont get it. There was a book with the same title available for 200. I told I would pay the extra amount but Flipkart cant help the situation


I am definitely not your greatest customers, but there should be flexibility. You say you deliver smiles but it failed.After mailing flipkart customer care. I did get a positive response and I hope to continue being a customer.

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