I will tell you about my personal experience with flipkart how they have treated me as a buyer.
I have ordered a wirlpool 7.2 kg fully automatic top load washing machine ( Bloom wash 360° world series 72H ) on 23rd.sep.2017 on 12.00 noon after ordering the product I got a text from them that I will recive it on 4th oct 2017 , from their I get yet another message that I would receive it on 6th oct then on 8th oct but on 9th oct finally I got it with installation and demo scheduled on 11 oct . On 11 th october a technician from their side vists and open the box . We were all shocked after it . It was like a used and looking like old one. The product was full of dust inside and outside. It was top on the faulty model. I asked the technician to raise a complaint on flipkart hence we raise a call to log a complaint then they were giving fake excuse of we will check this product in your near by stores if not available we will refund your money and till now a month is gone but they dont have given any solution .
I have wasted lots of hours on calling them and every time their is a same answer sorry for the inconvince we dont have refund option on tool however we will send the correct product and they also say your problem will be solved within 24hrs. And many time call is dissconnected by excutives end. So please do not buy a product from FLIPKART.COM you can choose AMAZON.IN it is much better.