Hello All,
I placed an order(OD404131826813910000) with https://flipkart.com 11 days ago, the parcel came in to my area 4 days ago. And to my surprise, after being delivered several orders in the past to the same address, this time I am being told that the pincode is incorrect!
Upon replying to flipkart that the pincode is correct, they cancel the order and initiate a refund!
Here is the copy of the two emails I received.
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Hello,
Greetings from Flipkart.com!
Order ID: OD404131826813910000
Tracking ID: FMPC4076176653
We’re writing to you about your mentioned order.
We have been notified by our courier partners that they were unable to deliver the consignment due to incorrect pin code being mentioned in the shipping address. Hence, we request you to revert with the correct pin code and complete address so that we can inform our courier partner to reattempt the delivery.
Apologies for any inconvenience this may have caused to you.
Thanks for choosing Flipkart.com
Regards,
Precintha Dsouza
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I replied that the pincode was the same as given. And in a few minutes here is the reply.
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Hello,
Greetings from Flipkart.com!
Order Number: OD404131826813910000
We have been notified by our courier partners and Unfortunately we’ve not received any update from our courier partners regarding your shipment .Hence, request you to place a fresh order .
Apologies for any inconvenience this may have caused to you.
Thank you for shopping at Flipkart.com .
Regards,
Narayana K
Flipkart was offering good service for some time, however I believe that time is over now.
Thanks
Sangramsingh