I have been using Flipkart for more than 4 years now and have never had any problems till date. There are lot of items available in all categories and the filters used are very helpful for me to make my choices.
I like it when I can buy items during the sale period because I get them dirt cheap. But of late I have been noticing that I need to pay delivery charge for every package irrespective of the fact that I am buying over Rs. 500. I feel that this needs to change for it to continue being on top.