I am a regular of flipkart. So far I purchased 43 items from flipkart ( mobile, wrist watch, clothing, memory card, books etc) and believe me the service is very nice. I got 90% of my products before delivery schedule. Now flipkart has given me an option called
Flipkart pay later.
The benefit is that I got rs. 5000/- as pay later option. So I can buy a product which is in high offer. I no need to wait for my salary to purchase an item.
But this paylater option is, not for new users.
Refund & return policy is good.
The main thing is it is fast and user friendly. They segregated the products with correct description.