Fake baby products being sold on Flipkart and when the issue is highlighted Flipkart washes off its hands and refuses to accept that the product is fake and spends a lot of time convincing to me that the product is original.
Without even taking back the product from me to verify my claim they indirectly have been pointing out that they only side with the vendor as he is verified by them and I am wrong in my claim because they trust their vendor. I am using the same product since 11 months for my baby and never faced any issue until I bought it from Flipkart.
They even went to the heights to tell me that the vendor has provided me with a invoice so product is not fake. When I reminded them that the invoice is from Flipkart and not the Brand / Original Manufacturing Company and if they consider the product to be original just because they have provide me with an invoice then they should provide me with an invoice from the brand itself and immediately it can be proved whether the product is genuine or not . They did not have an answer.
The end result it that they are unwilling to pick up the product to verify my claim, unwilling to take it up with the vendor hence proving that they are OK with vendors selling fake products.
Anyways I have stopped purchasing from Flipkart and so have most people in my social circle.