I have been a regular customer on flipkart for the last couple of years, have ordered almost a 100 products.
And I tell you, no other E-Commerce site will provide you with so many options and so much reliability.
The customer service is very friendly and supportive. Recently, I ordered a Redmi Note 4 from the site, and as it turned out, it’s charger stopped working. Next thing I did, called up to the customer service, they asked me the problem and without asking me unnecessary questions listened to my problem and agreed to exchange the phone with a new phone.
And voila, the next day, the E-kart guy showed up at my door, inspected the charger and replaced the whole phone. So convenient it was.
Well You get my point, Customer Service is one thing no one can absolutely beat Flipkart at!
I have read the review of the some person who’claim’ to have got the wrong item after ordering or had some issue with their package but that’s no biggie, when you run such a large Online Catalogue, mistakes are bound to happen. Well in my experience, seldom have I experienced any inconvenience with the product I receive, They stay true during their whole usage period.
And do I need to say about the delivery time! It takes at most 4 days for a package to reach my door. And the tracking system flipkart has makes it so easy to estimate when the package is gonna arrive so you can be available to receive it when it comes.
You can also cancel an item if you dont want it, whenever you want to; even it has been shipped.
The app and the website are very easy to use, you can find your item and that too in various varieties at your suitable price. The search is also very accurate, gets you anything you wish at your fingertips instantly.
The regular updates to the app keep it bug free and fast, and provides all the features available in the website.
Flipkart provides a lot of payment methods - debit cards, credit cards, netbanking, cash on delivery, mid transit payment, you can even pay by using debit card on your doorstep when the package arrives in case you dont have the right amount of cash. In short, Flipkart is all you want Online Shopping to be.
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