I was ordered for a vacum cleaner on this site. That vacum cleaner I got within 5 of Six days But that was defected. So I contact to customer care service. They communicate to me in very good manner and asking to me about refunding or replacement. They refunding my ammount in my bank account very easly within two days and the collect their vacum cleaner from me next day. So I could not say about products quality is good or bad which the deliver but customer care service and delivery timming is best.