I always have an awesome experience with Flipkart. I would like to recall one recent incidence where a faulty wireless router was delivered to me twice! But because of a great customer support I managed to exchange it both the times! Acts like these depict the commitment and dedication of Flipkart towards its customers!
Thank you Flipkart for such a reliable business environment!
I would also like to mention the pathetic delivery and customer support by homeshop18 on the contrary. They still operate in govt style business. I regret purchasing some cookware items from them last month (Jan 5, 2014;order ID 938890401) which was delivered wrongly and I am struggling to get my product/money. I will try not to visit Homeshop18 again.
Flipkart has emerged as a benchmark of customer service and timely delivery in INDIA.