Only in few specific areas the peoples of flipkart are found to be un-mannered, please mention your place, city while you write reviews, flipkart do not manufactures anything, they just take it from the main manufacturer and delivers us the same. If someone is responsible it has to be the manufacturer, flipkart tries best to thier efforts in packing the product such that it is delivered in safe condition to the end users.
Being fastest growing INDIAN online channel, many NON-INDIAN companies are trying to pollute its reputation.
Regards
Mayuresh