It is an electronic commerce company headquartered in Bangalore, Karnataka
Customer Service- customer service is good. They help their customer in very good way. I personally get very good response when I call their customer care
Delivery - Delivery time is really very good. I ordered watch on 6th of april and received it on 7th of april. So I am really very impressed
App and website- app and website design and interface is pretty good and easy to use. Easy to know about your order details and all your previous bills etc
Reliability- yes, it is reliable to use and my personal experience is very good with flipkart