I cant understand why flipkart is giving false commitment to the customer.We have placed an order OD304212906856502000 by Order Date: 19 October, 2015 10:27 PM IST . Freak .! we got a different product and wrong product. We claimed a rvp but its been 21 days and we are still to see any update on this and at our end we can only see "in progress" as an status .
We again got a message that my issue would be resolved before 8th, Octobber but again FALSE commitment .
@Flipkart: How much is the SLA for delivering a product . 21 days?We have never see this kind of disconnect from other E -Commerce(eg:Amazon, snapdeal)
Dont you think adhering to this poor customer vision and poor customer satisfaction will lead to huge significance loss in long run.
Contact me: 987396xxxx