Ohh boy I loved this site or you may say this app they made an amazing trust with the people it has billions of happy customers and I dont understand a thing that why some people hate this I know some time some misplacement happens but they have excellent working complent box or ask anything kind of features and they helps a lot belive me I had retuned a broken power bank and they had also taken it back( although it hadnt serious injury) but still they taken it back without any question.