Hi all
I am an old customer of flipkart and this is the first time I’m very disappointed the way filp kart service going worse order by order . Let’s not waste your time come to my case, I placed order of 3 seater sofa on 11.09.2017 and delivery date was 14.10.2017 where I didn’t receive my order as slotted and I reached your team non of them responsed my query with any kind of order delay status from 16th onwards I have taken my time and explained my concern to more than 20 executives and on 28.10.2017 when I checked my order status it says it’s delivered, how can you cheat customer by updating wrong information, were the order is not reached me physically, why your system is going wrose and losing loyal customers like us, later a superior assured me that he will escalate it priority through concern team for my order cancellation and refund with mail copy to me which is not done again this the worst service I had till date if this not taken up very serious and give resolution by refunding my money back, I will start my actions on social networksI believe you will treat it seriously and take next course of actionNote: I have taken my time to mail you directly .Think about how your team is dealing with customers query!