I have been an extremely loyal Flipkart buyer for almost 2 years. However, I am now buying more and more products from its competitors. For example, Indiaplaza currently offers far cheaper prices on books. Earlier, I could trust Flipkart with my eyes closed. I have to cross check with other websites now.
Second, Flipkart earlier provided 0% EMI on its products. Now however, they have started charging processing fees, which is very sad.It seems as competition is increasing, Flipkart, which has been losing a lot of money lately, is trying its best to survive.