I have been using this site to send flowers and cakes to my folks in India and never had a bad experience. I have found their service always awesome.
Following reviews might make you believe that its not a good site but if you notice, the reviews below have been written out of frustration during the peak season i.e. valentines day. Its not possible for any service provider to be 100% perfect specially during the peak time.
Overall I am very happy with their service so far and would recommend this site to everyone.
And no, I am not working for this website, I am just a happy customer who would like others to take advantage of this service.