One of the worst services ever. Flowers were never delivered and I was charged. I have raised a formal complaint with consumer direct here in the UK and awaiting a response from "Flora India". In the mean time my bank is also going ahead with an enquiry into this transaction. Take my word and never use their service, you will save yourself time, effort and avoid embarrassment.
Had ordered for an anniversary and flora India came back asking if it is alright for them to deliver the flowers 2 days after the actual date!
Even after I made it clear it was unacceptable and how stupid I felt when loved ones expecting a gift never got it. Flora India did not bother to be apologetic about it instead they went ahead with charging me for the flowers, how convenient