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Floweraura

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Floweraura
DrAnupama Singh@dranupamasingh007
Jul 06, 2017 10:24 PM, 3518 Views
Would never recommend this site to anyone!

Pathetic service! I ordered a cake, bouquet and a card and opted for standard delivery(9am-7pm). After my repeated calls, my order wasn’t on time. The receiver got the cake after ofc hours i.e., after 7(7:20 to be precise!). It felt like they moved out to deliver it at 6:30 pm. During my first call, they said it will b delivered after 4. On 2nd call, they said it would get delivered before 6. When I called for the 3rd time at 6:50, they had no clue about the order.


Do you guys mean 7 pm delivery when you say your so called standard delivery. Another issue! I wrote a personalised msg for the card but it wasn’t mentioned anywhere. God knows how are they still surviving after providing such poor services!

(0)
Dear Customer,We would like to sincerely apologize for any inconvenience this may have caused. We take Customer Satisfaction very seriously. Please share your order details at wecare@floweraura.com and we will arrange a call at the earliest and try to understand better as what went wrong. Please be assured that you will be assisted on your issue.Thanks,Floweraura Team
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