I used this app to order food from a local restaurant , many choices are available to order food so thats why I thought of trying this app.Signed up using my email id then there was a coupon available so I thought of applying it , it showed error again and again , I contacted the customer srrvice they sent another code still after using that code also it did not work at all , so at last j had to place an order without any coupon , Costed me around rs 550 and when I recievd my order it was 20 minutes more than the mentioned delivery time , well I took my order .After opening it up , I ordrred for choley pulav along with some side dishes and I recived rajma chawal instead , earlier I wasnt able to understand , then I checked my order and the bill which the delivery boy handed me , it was clear , bill was of choley and they delivered rajma .After that I placed a complain regarding that with yhe foodpanda customer service , they assured me to take action and respond within 24 hours with a reaction , well after that I recieved an apology message , but no refund was granted to me .
The same thing happened when I placed my 3rd order ar food panda from another restsurant , so they just wanna sell whats available , and dont even take customer comllaints seriously , they should have grsnted me with a refund rather than just apologies.