Very bad experience with talera ford services. My ford feasta was given for repair and I received my vehicle in damaged condition.
Car antenna was replaced with a broken one and somebody made a dent in my car bonnet. Service person was not ready to accept the damage happen to my car. Finally he replaced the car antenna from another car which was parked in the customer parking area. I was shocked by this activity.
The reason he said was there is no new part available in stock so he removed from another car.