It is very astonishing to know how dealers take lead of (*) shown in advertisements. Ford India came up with an offer of 7.5 % rate of Interest OR accessories worth Rs 25000/- on Ford Fiesta about a few months back. After a brief survey of almost three months about all latest available cars in mid-segment, I made my mind for Ford Fiesta.
I contacted Bhagat Ford Chandigarh in the month of February and enquired about the offer which is absolutely confirmed by dealer. Being in army I was purchasing this car through Canteen stores department so I prepared requisite documents and did all legal formalities and well informed the dealer about the expected date and time of taking delivery of the car which was again confirmed by dealer. BUT…… my nightmare starts on the day of delivery.
Firstly dealer refused to give me advertised rate of interest , then he got agree for putting accessories worth of Rs 10000/ to 15000/- in the car. Secondly he made us (family) sit in his showroom for almost five hours in spite of telling him that we have to go almost 200 KM from this place he gave the delivery at 1800hr. Thirdly he said that one of the accessory is not available so it can be fitted once it is available. So we were back to our home with a bad, unimagined & unfortunate series of events which we were not expecting from such a big dealer.