I bought fiesta 4 years back... & what i experienced is that one of the worst service i had ever seen in my life. Heavy maintenance.
Service advisors are not at all trained well in solving problems. New problems are encountered as soon as the service is finished. The best advice i got from the adviser is to sell of the vehicle as soon as possible! I was shocked to hear this.
This reveals that the people working for the company are not satisfied so how come customers will get satisfied. Very very low resale value. More negatives very very less positives