I bought a Ford Fusion in November 2005 from Talera Ford in Pune, after a terribly bad delivery schedule with the dealer ( They did not even allow me to cancel my booking). I had to fight for the delivery. One month after usage, my CD Player stopped playing. The dealer gave me a time of 2-3 months for getting it repaired. After a lot of shouting and fighting with Ford India chennai, they said they would get it done by a months time. (Made a lot of STD calls to Chennai)
3 months later, I drove my Ford Fusion to alibaug and on the way back, I found the Rear Wheels lining was falling off. Spoke to the dealer and he explained that this was a known problem and they have a modified version which would be replaced. As usual the dealer did not have stock of this part. what I dont understand is, if they knew this was a problem, why couldnt they have sufficient stock. Anyways after 2 weeks I had this replaced. 2 weeks after the replacement, I have the same problem, the Linings of both the rear wheels are just falling off. I am not sure when they would totally come off and get stuck to the wheel while driving. This only shows how bad quality of spares they manufacture.
After having gone thru this ordeal, I will never recommed anybody buying a Ford Vehicle. For heavens sake dont buy it from Talera Ford, Pune.
Having invested around 7 L for the car, I feel I am taken for a ride, which forces me to go to the consumer court.
Kumar