I had got my mother checked for eyes from forties mohali and doctor recommened the operation for cataract(white Motia) and recommended to change the lens.Per eye he recommended 2 types of operation options.one 45 thousand and another 55 thousand per eye as a package.He initially told that there is no difference in the operation and lens.Only 10, 000 rupees per eye is extra for putting anti aging medicine in the eye while operating.
I had submitted the 10, 000 advance for 55, 000 operation per eye amounting to 1, 10, 000 in total.Later when 1st tests for eyes were to be conducted without giving any reports I asked about any side effects for medicine for antiaging to be put in eyes of my mother and details about lens cost. Surprisingly doctor told that in fact its not any eye drops or medicine but its a film on lens that provides anti aging.Operation costing 45, 000 operation per eye carries 14, 000 lens and other one with Rs.55, 000 operation per eye carries 20, 000 lens which was not as per initiall explanation by doctor.
They told that forties is like a its 5 star hotel.They use diamond knife and others use steel knife.They use a tip once which is Rs.8000 where as others like Dr. Garewal and Dr. Mirchia use and share for 8 patients which seems to be a complete lie.They told verbally that cataract is 40% for convincing operation where as on page they wrote very small unreadable that its very early stage of cataract which we discovered quite later.
They even did not provide any report.
Anyhow we got suspicious and got 2nd opinion from Sohana eye hospital and PGI.They told that its no cataract but dryness of eyes and no need for operation.Sohana eye hospital eye specialist said who is this stupid doctor who advised surgery as any specialist can easily detect and can tell that no surgery is required?We said we had showed to doctor Rajan Chugh(Gold medalist) from fortis.
We immidiately cancelled operation.We will still take more opinions but belive that diagnosis by Fortis is incorrect.
After cancellation they are not refunding in full but will be deducting 40% of money.When asked for the full refund they told that we will give only part.The worst part was that doctor told that he had put some medicines and tested eyes for which deduction was made which was a complete lie.When the testing was done and eyedrops put for 5 minutes or so, he had given me a slip of Rs 900 which he asked to pay at reception and told that it was money for testing and eye drops.I had deposited that money.When discussed with the management of hospital after explaining problems and having a meeting, they have refunded the 40% of remaining money as well.
I found that doctors are greedy and may not be honest in opinion and may be tragetting operations to do anything even if not required.
My mother also showed to orthopedic department which was quite efficient and good.They did all blood tests and X-Ray within 3 hrs and recommened medicines after that and she got better with that.
Beware .Always take second optinion if going to Fortis, especially if you are going to be operated.Do not trust blindly on Fortis.Also beware of doctors who are intelligent/ gold medalist but use there intelligence in wrong way and generate ficticious statements and records to get money.Though they have ability to cure but can be risky proposition.