I had booked a sitting from 6pm to 7:40 pm. At 7:30 pm, Shwetha(the manager) kept banging on my room door and continued banging on the door till I finished my shower. She complained she had booked a client at 7:30 pm who wanted to use my room for a therapy.
I was horrified at this attitude. Shwetha double booked my room, even when my session was going on. When I walked out, I saw so many rooms were empty. She knocked during my therapy and continued even while I was showering asking me to vacate the room. Apparently this is the way Four Fountain Spa asks their Managers to behave with paid members. She was extremely rude and completely unapologetic.
I tried giving my feedback on their website but as expected this feature does not work. I emailed them with my feedback, I am yet to get a simple apology about their unprofessional Manager, Shweta.