I am using freecharge service since last 2 months and quite satisfied with it. though coupons are not always very useful, so far they were delivered on time, Mc Ds was most useful though would have preferred longer validity.
recently in my last transaction I opted for 2 coupons of Shopclue. One I used sucessfully for online purchse and got 100rs discount. when tried to use the 2nd coupon it started giving msg that coupon was already used. Shop clue customer care told me to enquire with freecharge.
Yes , they do not have tele phonic customer care and it as irritating. I resorted to write email. got response in 24 hours. Used the coupon today by creating another email id. apparently each coupon had to be used against unique email id / mobile number. Below is the response
Dear Customer,
Greetings from Freecharge.in
SHOPCLUES coupons, you have to use this code with unique email id or/and mobile number."
Though the solution provided is quite ridiculous, but it worked and I have placed the order availing the discount coupon.I am satisfied with the service of free charge. will recommend it for all