I placed Order #1002402 on January 19, 2012 and already paid Rs.200/- in advance, for the product. But this is very sorry to say that the service of this company is very-very poor. The employee/executive of this company also doing false commitments with their customers. I wrote various emails to deliver my product, but all these efforts are waste.
The company also accepts their faults and gives false assurance as under:-
Thursday, 16 February 2012 5:06 PM
Dear Sahib,
Thank you for writing to us. We sincerely apologize for the delay in shipment. We have already escalated this issue with our logistics partner and would update you with status soon.
Warm Regards,
Anuj|Team Customer Care
FREECULTR
Tuesday, 7 February 2012 6:24 PM
Dear Sahib,
Thanks for writing to us. We sincerely apologize for the inconvenience caused to you. The shipment was returned to us by our logistic partner, AFL. We have reshipped the delivery to your address. We also acknowledge the inconvenience caused to you and we have received your feedback regarding the delay in delivery. Your order will reach you in next 5 days.
Warm Regards,
Besides the above assurance, I don’t receive any product TILL DATE.
WHAT ANYONE EXPECT FROM THIS TYPE OF COMPANY.
VERY-VERY POOR…