About a week ago I preferred Hilsa from this fraud site. The first thing they asked me when I complained is " do you have a photograph of the stale fish" !!!! To which I asked " Do you have a refund policy." does it say that refund will be given if photo is provided" NO THEY DONT have any refund policy.
This company is a scam because they are just a SUPPLY CHAIN company dumping tons of stale meat and fish under the misguiding but catchy " fresh to home" name. The gullible believe it.
Is there a word about quality and quality checks on their website? Nothing ! Does their food packet come with a quality certificate. NO.
So guys beware and be aware. All this claim about hormone free chicken and fresh fish is total bunkum.
They have zero quality control. Just buying from one and selling to another.
And owning up to customer feedback. Zilch.
So forget about refunds you will never get any.
The companies real name should be STALETOHOME !!!!