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Fresh To Home

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Fresh To Home
Madhurima Sinha@madhurima4chanda
Apr 15, 2019 11:03 PM, 1371 Views
(Updated Apr 16, 2019)
Rotten to home

Totally unreliable. Almost all the items ordered were of poor quality and very high priced. Sometimes they supply wrong fish also. There is no option to cancel the ordered online. For cancelation we have to contact the customer care and they are not aware of the process. They delivered frozen rotten fish. So while frying it immediately I realised it was rotten. I had to make several phone calls to the customer care people. I explained everything to them and they assured me that they will pick the half cooked fish and return me cash. But next day when the person came to pick the fish he said he can’t take it back and didn’t give the money also. I will never order again.


They should shut this company at once.

(0)
Dear Sir,We apologise for the inconvenience caused. This is certainly not the experience we intend to offer our customers.We have made a note of all your concerns and will investigate it internally. Kindly share your order number by writing to us at customercare@freshtohome.com so that we can resolve the issue as soon as possible.Thank you for your patience
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