Gaana.com and Gaana app is quite good for online music lovers. But the content in Gaana I don’t think that resourceful. Sometimes I can’t find some of my favorite songs.
About services and support it provides you good supports, it has paid customer service, but I don’t think you should use it, because if you pay then you should choose another app or website available.
The new interface is not that good, old UI was pretty good.
If you have a good internet connection then you will have no problem in loading.
The information for songs on the website or app is quite resourceful. Album name, singer name available for almost every songs.