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Garve Hyundai
Wakad, Pune

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Garve Hyundai, Wakad, Pune
Jan 05, 2021 10:39 AM, 5569 Views
Poor Service Zero Transparency very Pathetic

Very poor service . Zero transparency. I have booked Hyundai Creta in month of September 2020 and after 3 months this dealer failed to give any clarity about delivery of the car . This dealer was playing around delivery dates from 5th Dec saying that vehicle would be delivered by 25th Dec but at this date Garwe Hyundai told me that they do not have any clarity on vehicle . It seems that this dealer must have very poor relations in Hyundai who might gave priority to other Hyundai dealers over Garwe Hyundai.( I agree that there is huge demand for Creta but this dealer failed to demonstrate its good relationship with Hyundai) In addition After booking my car I never receive a single Email explaining delivery process, escalation matrix etc. I never receive a feedback call from this dealer . After waiting so long finally I have cancelled my vehicle .

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