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1.0

Summary

Gati Courier and Cargo Service
Shilpi @Bangy
Apr 05, 2013 11:31 AM, 1504 Views
Never rely on Gati

This is wrt gati reference no. 12186910.


I booked a pickup from bhubaneswar around 10am and was told that they would pickup between 2-6pm. Their person calls us at 5pm and tells that he cannot come today. I requested him to pickup anytime till late night that dasy, as it was very urgent.


The person refused. Customer care gave me ph no. of 1 person to contact with. They never responded. The complete process repeated the next day and they never came to pickup. Finally I had to send my stuff thru another courier.


Seems they don’t want business!


MOST UNRELIABLE SERVICE..

(0)
Dear Customer, We are sorry that your experience with Gati wasn't as pleasant as promised. Thank you for reaching out to us. We sincerely apologize for the inconvenience caused. We are constantly improving our services each day to reach our customers' expectations and your feedback plays an important role in the process. We apologize for the delay in our response and understand that the issue is most likely resolved by now. We hope that your next Gati experience will be as seamless as you would expect. Please don't hesitate to reach out if you have any other concerns.Assuring you of our best services always.Customer Service Team Gati-KWE
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