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Summary

Gati Courier and Cargo Service
Customer Service:
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Bijo Baby@bijobaby
Nov 13, 2014 03:40 PM, 15290 Views
(Updated Nov 13, 2014)
The worst courier company I have ever seen

This is regarding the Docket number 581122325 and I booked the item through snapdeal. While booking that item, it was showing that, the item would be delivered on 10th Nov and after that I called gatis support number more than 3 times and made the complaint(Complaint number: 1225-4137) and every time they were saying that the item would be delivered on the next day.


Today also I got the same info. The worst case is that, the item reached in Gatis KR puram office(Got to know from their customer care on 9th) and my location is only less than 5Km from KR puram. Just now I called their customer care and they said the same and as per that item would be delivered on next day( who knows). I don’t understand, why company like snapdeal still choosing this worst company.


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Thanks,


Bijo

(2)
Thank you for your valuable inputs. We are sorry that your experience with Gati wasn't as pleasant as promised by us. We are constantly improving our services every day to reach our customers' expectations and your review plays an important role in the process.Assuring you of our best services always. Customer Service TeamGati-KWE
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